Thank you for shopping at Digitalpackdl. We value your satisfaction and strive to provide the best digital products and customer service. If you are not entirely satisfied with your purchase, we’re here to help.
Eligibility for Refunds:
- Time Frame: You have 7 days from the date of purchase to request a refund.
- Product Condition: To be eligible for a refund, the product must be unused and in the same condition that you received it. It must also be in the original packaging.
- Proof of Purchase: A receipt or proof of purchase is required to process your refund.
Non-Refundable Items:
- Products that have been downloaded or accessed.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Sale items cannot be refunded.
Refund Process:
- Request a Refund: To initiate a refund, contact us at support@digitalpackdl.com with your order number and reason for the refund.
- Approval: Once your refund request is received, we will inspect the details and notify you of the approval or rejection of your refund.
- Processing Time: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
Contact Us: If you have any questions about our refund policy, please contact us at:
- Email: support@digitalpackdl.com
We appreciate your understanding and cooperation. Thank you for choosing Digitalpackdl, where we aim to provide the best digital packs for your needs.
Note: This policy is subject to change without notice. Please review our Terms & Conditions for more information.